True32 Operations Manual

Description

The objective of an Operations Manual is to first standardize procedures, then document those procedures for others (especially NEW employees who waste experienced employees time asking questions about the simplest of tasks) to follow until a better way has been identified. In my own plant, I had a firm rule that if you asked me a question that was answered by the Operations Manual, you got a friendly warning, if you asked a second, you got an extremely firm warning, and if you asked a third, you got your last paycheck.